FAQs

When will my order ship?

Generally, orders ship in 2-3 days, but sometimes an item may take up to a week or more to ship depending on the item's nature. Email us info@soulvereignty.com or admin@selfbyshonice.com if you have any questions about estimated shipping times.

Do you offer refunds?

We offer refunds if your item has not shipped yet and can be canceled. If you have received your item, you have to return the item before we can issue a refund. No returns on lingerie, swimwear, hosiery, and accessories--including jewelry and sunglasses. Purses/bags may be returned. Returned items must be damage free unless the damage is our fault.

I want a customized item. What should I do?

Email us at admin@selfbyshonice.com or info@soulvereignty.com to discuss availability/do-ability, production time, and pricing.

Are you an ethical brand?

We strive to make our clothing production more ethical each day. Right now, we offer vintage and repurposed items and hope to expand to even more sustainable practices soon.

How does Afterpay work?

You can learn more about Afterpay here:

https://help.afterpay.com/hc/en-us/sections/203376083-Getting-Started-With-Afterpay